This accessibility statement applies to content published on the Business Support Centre domain.
This website is run by BSC Leeds. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- some parts of our website do not have sufficient colour contrast between the text and background colour
- the menu of the website is not keyboard accessible
Feedback and contact information
If you need information on this website in a different format email
BSCTrainingandComms@leeds.gov.uk and tell us:
- the web address (URL) of the content
- your name and email address
- the format you need, for example, audio CD, braille, BSL or large print, accessible PDF
Reporting accessibility problems with this website
If you find any problems that are not listed on this page or you think we're not meeting the accessibility requirements, email
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
BSC Leeds is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the
Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Elements don't have sufficient contrast ratio
The teal branding used across the site does not meet contrast requirements. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum).
Multiple instances of the same ID
Each page on our website has multiple elements with the same ID value. A singular webpage may contain one ID per element but the value for each ID must be unique. The ID value specified multiple times is called "DataProvider". This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships (A) and 4.1.1 parsing (A).
Some parts of page are not keyboard accessible
The submenu of our website is not keyboard only accessible so users cannot navigate effectively. This fails WCAG 2.1 success criterion 2.1.1 Keyboard.
<ul> and <ol> must only directly contain <li>, <script> or <template> elements
Some lists have incorrect mark up and may cause problems for those using assistive technology. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships.
Content that's not within the scope of the accessibility regulations
Preparation of this accessibility statement
This statement was prepared on 18/08/2020. It was last reviewed on 18/08/2020.
This website was last tested on 04/02/2020. The test was carried out by Leeds City Council.
We tested a selection of pages, ensuring those tested reflected the variety of different page layouts used on our website.
The pages we tested were:
- Our services
- HR administration
- Customer services
- About us
- Contact us